Testimonials

I have finally found a stylist in Eastern Ontario who can work black hairstyles on caucasian hair!! Paulette's work is fabulous - she is a perfectionist who demands nothing less than top quality service for her clients. Her customer service is excellent, her work ethic unerring, and her finished product above expectations. My dredlocks are perfect, from the initial job on long hair, to the quarterly maintenance work. Paulette chooses the right products for scalp and haircare, and her prices are below competitive. I pay a fraction of the cost of Toronto's market, for better work. Her suggestions are thoughtful and professional, while still giving the client room for creativity! Thanks Paulette! xoxo Sylvia

Sylvia Bumstead

When I visit Trendsetter the attention and care taken leaves me with the feeling that my hair is being loved.
Elizabeth - Kingston

I have visited many salons all over Canada and elsewhere and Trendsetter Hair Clinic is the first place I have been provided detailed and constructive information about the care of my hair. Paulette has educated me on the care of my hair and the use of proper products to care for my hair. Paulette is very thorough and detailed oriented and I now feel I can make decisions about my hair regardless of where I am in the world.
Dianne - Military Kingston

I am from Toronto area and needed an emergency weave job. I visited Trendsetter and although Paulette was not able to do the emergency repair that time, since she was extremely busy - my discussions with her convinced me that I should look at other extension options more suitable to my lifestyle. I was very impressed with her honesty and knowledge; therefore, I made an appointment and traveled all the way back from Toronto for the sheer joy of interacting with Paulette again. I was introduced to the “Runway” hair and I have to say it is the best extension job I have done. Since I color my hair regularly to maintain my blonde hair, I needed extensions that allowed me to color my hair as often as I like without compromising the quality of the extensions. I could shampoo my hair as often as I want and don’t have to worry about the hair slipping or coming undone. I am very happy with my new extensions and my stylist in Toronto was very surprised that a stylist in Kingston of all places was able to provide a service she did not know exist. Paulette you are the best.
Debbie -Toronto

I visited Paulette at her store in Belleville based on curiosity. I wanted to know what this hair extension was all about. I must admit after watching her explain various techniques to other clients, when it was my turn to speak with her I had my mind already made up. I had to get the weave extension. I have since switched to “Runway Hair”. I had never worn extensions before and since my hair is fairly thin, I wanted something to add volume and look natural. Paulette does an amazing job each time and each time I leave I feel confident that I made the right decision. She put a spring in my step and leaves me walking very tall and feeling good and confident. I enjoy my hair, my husband enjoys my hair and best of all no one knows I am wearing extensions. I told her she cannot retire and if she does, she will have to commit to do my hair; since, I don’t think I could live without my extensions.
Judy –Belleville

Paulette does amazing work - period. I enjoy her honesty and integrity. It is amazing to find someone who is so focus on pleasing you and making sure that you make the right decision by providing all the information necessary. I was confused but desperate to get extensions since my friend gave me a bad hair cut. I was willing to spend whatever it took to get the length back. After speaking with Paulette, she assured me that I had lots of options and I did not have to spend the amount I had first thought. She took great care in explaining and demonstrating all the options available to me - trust me there are many. In my desperation, she could have taken advantage of my lack of knowledge and my willingness to spend whatever - instead she guided my decision to where I was happy with the extensions I got and more importantly what I paid. You are truly the best.
Sara - Brockville

I first met Paulette when I accompanied my grandmother to Trendsetter to purchase a wig for her. Paulette looked at my hair and complemented me on how thick and pretty it was; but commented that it seemed a bit dry and needed some special care – treatment, trimming etc. She recommended that I used certain product which will improve the condition. I assured her that I had lots of expensive products at my disposal; since, I was a model for some major hair product manufacturing companies.

The truth was I had lots of products; but, I was not using them. My hair was getting more and more damaged from the constant color changes I endured as a model and slowly I was developing what I now know to be “Trichoptilosis” the technical term for split ends. I was completely not aware of it. I had severe split ends and Paulette was spot on with her observations. I wish I had listened to her suggestions when she first observed it.

A few months later it became very evident that I had a major issue on my hand. My hair was splitting all the way down to the scalp and I did not know what to do. I became ve desperate. I went to several hair professionals who gave me lots of different opinions. In the end I went back to Trendsetter; since, I felt Paulette will definitely give me an opinion I could trust. She has a way of not only giving her opinion but also explaining in great detail so you could understand the basis of her opinion.

As a professional she simplifies her responses so that anyone with average intelligence could understand. She suggested that I cut off my hair and start over. I did not want to hear this, in fact I cried at the thought of losing all my thick damaged hair. Anyway, I knew I had no choice and had to come to terms with this sad truth. Other stylists told me to do this as well, but, for some reason I felt more confident hearing it from Paulette. She made me feel my best interest was what she cared about- you feel the sincerity in her opinions.

I decided to take her advice and cut off my hair. I am on my second wig and looking for a third one. My hair is slowly growing back and I am definitely making an effort to ensure that this condition does not occur again. I am tempted to start coloring my hair again, but Paulette suggested that I wait until my hair grows out some more. I think I will listen to her this time. Paulette you are truly one to be trusted.
Shelly-Kingston